About us


Be an agent of change

The National Probation Service (NPS), as part of Her Majesty’s Prison and Probation Service (HMPPS), is a national organisation covering England and Wales. The Chief Executive Officer at HMPPS oversees the entire NPS delivery structure.

Our role is to protect the public, support victims and reduce reoffending. Our vision is simple: “Preventing Victims by Changing Lives”.

How we cut crime

It’s not just about the day-to-day management of offenders. We work with every part of the criminal justice system to ensure that we can break the cycle of crime. To do this, we:

  • Prepare pre-sentence reports for courts, enabling them to select the most appropriate sentence based on our expertise.
  • Work with victims of violent or sexual crime to ensure their wellbeing is a top priority and their voices are heard.
  • Manage approved premises for offenders with a residence requirement in their sentence.
  • Work with offenders in prison to prepare them for release.
  • Help offenders desist from crime.
  • Protect the public by managing offenders who have been assessed as posing a high risk of harm.

Our comprehensive approach to offender management means that we give you the tools you’ll need to make a difference to offenders and the public.

Our purpose

Our chief purpose is to protect the public, in conjunction with the police, prisons and courts. Our people work directly with offenders to do this, by:

  • Tackling the causes of offending.
  • Enabling offenders to turn their lives around.
  • Rehabilitating offenders back into the community.

Following the Transforming Rehabilitation reforms, every offender released from custody will receive supervision and rehabilitation in the community. What’s more, most will be given continuous support by one provider – from custody into the community – meaning that they receive consistent and more effective management.

Her Majesty’s Prison and Probation Service

Along with the Prison Service, we form Her Majesty’s Prison and Probation Service – the executive agency of the Ministry of Justice (MOJ). HMPPS keeps the public safe by ensuring that offenders securely undertake the sentence of the courts.

As an agency, HMPPS is responsible for:

  • Running prisons and probation services.
  • Providing rehabilitation services for prisoners leaving custody.
  • Ensuring support is available to stop reoffending.
  • Managing private sector prisons and services, such as the Prisoner Escort Service and electronic tagging.

The Ministry of Justice

The MOJ manages us directly through Her Majesty’s Prison and Probation Service, to ensure that our work is consistent with their aims.

The MOJ is responsible for providing a transparent, effective and responsive justice system, and is supported by 37 agencies and public bodies to do that.

Equality and diversity

We’re committed to creating an environment based on respect, opportunity and inclusiveness for all. We actively seek trainee officers with a broad range of backgrounds, as we firmly believe in the value those varied experiences can bring to the services we provide.

In our employment processes and our service delivery, we uphold our duties as outlined in the Equality Act 2010 – which means we are tackling discrimination, harassment and victimisation.

Anyone who comes into contact with our service – and our people – can expect to be treated with fairness. What’s more, we’re working towards ensuring that our people reflect the communities we serve. And that our services meet our offenders’ needs. Some of the ways we’re improving diversity include:

  • Acting robustly to challenge and eliminate harassment, bullying or prejudice.
  • Training our people in equality, human rights and diversity issues.
  • Providing assistive technology to people with specific needs.
  • Supporting recognised trade unions and staff associations.

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