By training to become a Probation Officer…

There are many reasons why a career as a Probation Officer can be rewarding. We asked some of our current and former trainees what joining the service has helped them to achieve.

Venetia
Probation Officer

You learn so much, liaising with different services and agencies.

Venetia had always been interested in a criminal justice career. But while her degree studies gave her a good grounding, it’s her people skills that really matter.

What makes a good Probation Officer?

“Someone who enjoys working with different people, who likes the idea of facilitating change.”

Tony
Current PQiP Learner

You learn on the job and that’s really beneficial.

Tony had worked in a homeless hostel, so already had experience of helping people move forward in life. Now he’s enjoying learning more, with the support and advice of experienced team-mates.

What makes a good Probation Officer?

“As well as being analytical, understanding and a good people person, you do need to be able to do administrative work.”

Daniel
Probation Officer

There’s a lot of really interesting opportunities to grow.

Daniel has done a variety of placements within the service – broadening both his professional horizons and personal skills.

What makes a good Probation Officer?

“You have to be completely non-judgmental. You need to remember that the people you’re working with may feel ashamed or embarrassed.”

Kerry
Senior Probation Officer

I’ve developed my personal skills too.

On her way to becoming a manager, Kerry has also become more resilient and able to deal with situations she found challenging before joining the service.

What makes a good Probation Officer?

“It’s important that we make service users feel comfortable, so being approachable and understanding the situations they’re in is really important.”

Nicola
Senior Probation Officer

You develop a lot of transferrable skills.

Nicola talks about the many reasons to apply, including scope for movement across HMPPS and the wider Civil Service.

What makes a good Probation Officer?

“To be good at this job you have to be able to put yourself in the other person’s shoes and see it from their viewpoint.”

Roy
Probation Services Officer

It’s one of the best things you can do.

Roy enjoyed the combination of theoretical and practical training, and now he’s discovering more opportunities to grow while protecting the public and helping change lives.

What makes a good Probation Officer?

“It’s important that you can set aside emotions when facing setbacks. Remember, it’s not personal.”

Daniel
Probation Officer

You’re very much part of a team.

Daniel always wanted to work to help people, and now he gets real satisfaction from supporting offenders to make progress in life. He’s got a great support network around him too.

What makes a good Probation Officer?

“Always learning – whether it’s about yourself in your interactions, or in the research that impacts the way you work.”

Harvey
Probation Officer

My proudest moment was when I qualified.

Harvey’s training gave him all the tools to be a great Probation Officer. Now he’s applying it to make a real difference to offenders’ lives.

What makes a good Probation Officer?

“Teamwork is really important in this role. You get a lot of help and support from your team and they’ll often help you out.”