After studying Criminology and Criminal Justice, Vivian qualified as a Probation Officer in February 2018.
I’m an early bird, and can wear what I want to work. But I usually get my clothes ready the night before to make the morning easier.
I’m in the office, so I get public transport to work. About once every fortnight, when I might be doing a home or prison visit, I’m more likely to drive.
My hours are flexible and I tend to start a bit earlier than other people. First, I check my emails and, since I have time before my first appointment, I start typing up case notes and work on an assessment.
I have supervision sessions with ex-offenders throughout the day. Most last around 20-25 minutes, and involve going through targeted worksheets that address offending behaviour, and helping service users sort out life admin.
Every week, all nine Probation Officers have an informal 15-minute progress meeting with our manager. We discuss what we’re up to, and report on targeted deadlines and outstanding actions.
I bring my lunch to work, and eat at my desk.
As well as more appointments, I chase things up and make referrals for things like housing.
Some days I’ll have a three-way meeting with a service user and someone from another agency – like social services or a drug charity. We’ll chat through the service user’s progress and the steps needed to move forward.
I usually leave work on time.
When I get home I like to watch TV with my family, or I might go out to eat with a friend. You have to take care of yourself, if you’re going to take care of others!